Restocking Fees

As many of our products are hand made to order in Australia, it is very important to order
the correct product. Many of these products can take weeks or months to manufacture and will be specially made
just for you, based on your specifications. If the incorrect custom made product is ordered, a restocking fee will 
be applied (if eligble for return). Please see our restocking fee summary below.

1. Off the shelf items (universal non-car specific)
- no restocking fee applicable

2. Tailor made Window Sox and dashmats (hand made)
 - 75% restocking fee for cars over 20 years old
-  40% restocking fee for cars less than 20 years old

3a. Protective Plastics (hand made)  - non-stock items
cars over 20 years old - 75% restocking fee
cars less than 20 years old - 50% restocking fee 

3b. Protective Plastics (hand made) - stock items
35% handling fee 

4. Sperling seat covers - Premade sets
Getaway, Weekender, Tradies, Empire- 15% restocking fee 
Hand made seat covers - 75% restocking fee for cars over 20 years old
-  40% restocking fee for cars less than 20 years old

5. Black Duck SeatCovers (hand made)
- 15% restocking fee 
Popular models - returned to stock
Older or not popular models, returned to Black Duck (pending Black Duck approval, RAN required)

6. Wet Seat  (hand made)
- 40% restocking fee (pending Wet Seat approval)
No return if not approved.

7. Ilana Seat Covers
- Universal sizes and Premades - no restocking fee
Hand made - 75% restocking fee for cars over 20 years old
-  40% restocking fee for  cars less than 20 years old

8. Floor mats
- Universal and tailor made (off the shelf) - no restocking fee
- Tailor made (made to order) - 75% restocking fee for cars over 20 years old
-  40% restocking fee for cars less than 20 years old 

9. Car-specific Products (that are ordered in)

- 50% restocking fee for cars over 20 years old
-  30% restocking fee for cars less than 20 years old 

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4.5
499 reviews
Tyler Tong_image
7 months ago
Verified
Rob was excellent to deal with! Timely correspondence and answered all my questions for an informed purchase. Definitely talk to him for any MOTOQUIPE purchase. About my purchase: I bought the Rola roof rack for my Audi TT MK1 ALMS edition. The OEM racks are near impossible to find. These Rola racks are much better looking than the OEM ones and add an updated look to the TT in my opinion. The only downside to this purchase was that the website quoted price was not correct and I had to pay quite a bit extra for shipping. I do understand that MOTOQUIPE had no control over the courier increasing shipping cost but it would've been nice that the website had the correct shipping cost to begin with. The Rola rack looks super on my TT. I found that the front rack was 1 to 2mm too long from the manufacturer and it was hard to install. Rear was perfect. All in all, best option for Audi TT roof rack! I'm very happy with this purchase! Thanks, Rob!!!
Glenys Kean_image
3 weeks ago
Verified
Robert's professional and prompt service has been a blessing from day one. Nothing was ever an issue for him, he found the exact part we were looking for and followed up every email and avenue. Thank you Robert for your professional, courteous and prompt service, it was much appreciated. We will be back for further purchases in the future.
Margaret Annabel_image
3 months ago
Verified
I had some dramas finding seat covers for my particular vehicle (D22). After purchasing the wrong set (D40), they offered a tailor made canvas option which was a great quality product, fit perfectly and tight, had well written instructions and a couple extra freebies too. Price was as you'd expect for a quality product that will last for years to come. Emails back and forth were well communicated and I was kept in the loop through the whole process. Easy process overall considering the dramas at the start Thanks guys
Soph J_image
a month ago
Verified
Great product! I’m very happy with the neoprene seat covers I bought. They arrived quickly and the customer service I experienced was great too. Extremely happy all round with Motoquipe
Alicia Thompson_image
4 weeks ago
Verified
Middle and rear covers fit perfectly however front base straps didn’t secure well. Have modified to make them better. Overall good product for the price.
Dylan Lombe_image
2 weeks ago
Verified
Purchased some seat covers for my van. Very happy with the service. Delivered on time and the product is great quality. A hectic addition to my mad hiace!

Looking For Custom Seat Covers?

  • Design your own!
  • Select from a large range of materials and colours.
  • Hand made in Australia 🇦🇺.
  • Tailored fit for your specific vehicle.