7 months ago
Rob was excellent to deal with! Timely correspondence and answered all my questions for an informed purchase. Definitely talk to him for any MOTOQUIPE purchase.
About my purchase: I bought the Rola roof rack for my Audi TT MK1 ALMS edition. The OEM racks are near impossible to find. These Rola racks are much better looking than the OEM ones and add an updated look to the TT in my opinion. The only downside to this purchase was that the website quoted price was not correct and I had to pay quite a bit extra for shipping. I do understand that MOTOQUIPE had no control over the courier increasing shipping cost but it would've been nice that the website had the correct shipping cost to begin with. The Rola rack looks super on my TT. I found that the front rack was 1 to 2mm too long from the manufacturer and it was hard to install. Rear was perfect.
All in all, best option for Audi TT roof rack! I'm very happy with this purchase!
Thanks, Rob!!!
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3 weeks ago
Robert's professional and prompt service has been a blessing from day one. Nothing was ever an issue for him, he found the exact part we were looking for and followed up every email and avenue. Thank you Robert for your professional, courteous and prompt service, it was much appreciated. We will be back for further purchases in the future.
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3 months ago
I had some dramas finding seat covers for my particular vehicle (D22). After purchasing the wrong set (D40), they offered a tailor made canvas option which was a great quality product, fit perfectly and tight, had well written instructions and a couple extra freebies too. Price was as you'd expect for a quality product that will last for years to come.
Emails back and forth were well communicated and I was kept in the loop through the whole process.
Easy process overall considering the dramas at the start
Thanks guys
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a month ago
Great product! I’m very happy with the neoprene seat covers I bought. They arrived quickly and the customer service I experienced was great too. Extremely happy all round with Motoquipe
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4 weeks ago
Middle and rear covers fit perfectly however front base straps didn’t secure well. Have modified to make them better. Overall good product for the price.
2 weeks ago
Purchased some seat covers for my van. Very happy with the service. Delivered on time and the product is great quality. A hectic addition to my mad hiace!
2 months ago
Jordan from the customer service team was great to deal with!
I ordered custom floor mats which had a bit of a delay getting them into the country but Jordan was super easy to get a hold of and updated me as soon as he knew ETA’s and info.
Definitely worth the wait for the mats!
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3 weeks ago
Robert has been amazingly helpful and has gone over and above the highest of standards anyone would expect in trying to source a dash mat for me.
Thanks so much Robert (and also Bob). Hopefully our paths with cross again in the future.
Matt
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a week ago
I purchased products from Motoquipe on numerous occasions each time they were more than helpful
Great service if they have what I need I will definitely buy from them
The goods are top quality
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5 months ago
I would like to say thank you Rob, for the prompt service, and the research that you had to do to get the covers for me.
I’m very impressed by the quality and look of the new covers for my car. Thank you for the outstanding service and superb product.
Have recommended you to everyone that I have a car conversation with.
Once again thank you Rob!!!
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9 months ago
Rob was really on to it . was wonderful to deal with also fast service to get my order , would share with friends & family to give Motoquipe for there carpets ( Dash mat ) thanks again Carl from NZ
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5 months ago
Great customer care after purchase. We had a small warranty issue and Rob from Motoquipe did his utmost to help out.
Really happy with after service care, and will definitely recommend Motoquipe to family and friends.
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2 weeks ago
excellent ... fast, efficient, products are high quality ... and the after sales service is first class (yes Jordan - you)
2 months ago
Could not speak more highly of my experience with Motoquipe Customer Service Consultant Robert. Had a couple of concerns which he handled in a friendly and professional manner. I will certainly recommend this Company on the basis of the quality of their products and the serviceI received.
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a week ago
Yes my wife loves them in our new Patrol Warrior. great looking easy to fit & just a great product.
2 months ago
Hooray for Jordan from Motoquipe who assisted me with my purchase of car seat covers and accessories for my Mitsubishi Pajero today thank you so very much appreciated your great customer service and advice very professional highly recommended.
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2 months ago
Robert went well beyond with his customer service to help me get the right seat covers and nothing was to much trouble , I would recommend his company to anyone !! Thanks again Robert 👍
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2 years ago
Excellent service, professional and friendly help, great products and ease of order. We bought a dash mat for a new Hilux Rogue and Rob was very professional in getting us the exact part for our vehicle. It fits perfectly and we were very impressed with the friendly and professional assistance provided along the way. Thank you!
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